Privacy Policy Statement

Last Updated: March 5, 2012

1. Overview and Purpose of this Privacy Policy Statement
At Hanesbrands Inc. ("Hanesbrands"), we respect our customers and understand that you may have concerns about privacy, so we have instituted privacy policies intended to ensure that your personal information is handled safely and responsibly.
This Privacy Policy Statement sets forth the privacy policy pertaining to this website, www.hanesbrandsb2b.com (the "Site"), which is owned by Hanesbrands, and to other Internet sites on which this Privacy Policy Statement is posted.
By using this Site, you expressly accept and agree to be bound by and abide by the terms set forth in this Privacy Policy Statement. For other terms and conditions that apply to your use of the Site, please review our Terms of Use. Any terms that are not defined in this Privacy Policy Statement shall have the meaning given in the Terms of Use.
This Privacy Policy Statement applies only to "Personal Information" that we collect from and about individuals on-line. For purposes of this Privacy Policy Statement, "Personal Information" means any information you provide to us on the Site which can personally identify you as an individual and may include your first and last name, postal address information, telephone number, fax number, e-mail address, banking information and associated account and routing numbers, credit card or debit card information, and any other information which can personally identify you.
Unless otherwise provided herein, any reference to "Hanesbrands," "we," "us" and "our" shall mean and include Hanesbrands, it subsidiaries, affiliates, operating divisions and brands (collectively, "affiliates").

Overview:  This Privacy Policy Statement is intended to explain our privacy practices and inform you as to:

  • The kinds of Personal Information we collect from users of the Site and how that information is collected;
  • How we use your Personal Information;
  • The circumstances under which we disclose Personal Information to third parties;
  • How you can access, update or delete any Personal Information collected about you by us; and
  • The mechanisms we have implemented to protect your Personal Information.


2. Information Hanesbrands Collects and May Publish About You
Hanesbrands collects Personal Information about you on the Site only when you submit it to us, such as when subscribing for or creating an account, or to use any applicable features of the site which may be available to you, including subscribing to e-mail programs, purchasing products, managing orders, submitting a testimonial, review or question, or participating in special functions of the Site, such as responding to a survey or making suggestions or comments.
When you request us to ship products to a shipping address of a third party, we collect that shipping address and we use it in accordance with this Privacy Policy Statement.
We may also collect information regarding your company name and business type (e.g., screenprinter, embroiderer, uniform distributor, wholesaler, etc.), location of your company headquarters, trade name, type of business entity (e.g., partnership, sole proprietorship, corporation), Duns number and/or rating, tax registration number, and type of location in which your business is located (e.g., residential or commercial setting), none of which is Personal Information and for which you have no expectation of or right to privacy.
If we publish postings that you submit to us for potential publication, we may identify you as the source of such information by first name, last initial and city of residence or as otherwise indicated on the applicable submission pages. Any information about yourself submitted in a "public" area of our Site and/or other areas or features, may allow members of the general public to view such submitted information and content on the Internet, may be routed through our servers, the servers of one or more third parties on our behalf, and the Internet, and you have no expectation of or right to privacy with regard to any such Posting. Such public areas and features offered therein are public and not private communications. The security of any information you disclose is not guaranteed; you make such postings and disclosures at your own risk.

3. Accuracy and Confidentiality
It is your responsibility to give us current, complete, truthful and accurate information and to keep the Personal Information and other business information that you provide to us up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information or you fail to update the information you give us.
You are solely responsible for maintaining the strict confidentiality of your user name and password, if applicable, and for any charges, costs, expenses, damages, liabilities and losses we incur or may suffer as a result of your failure to do so. You, and not us, are solely responsible and liable for your activity, behavior, use and conduct on the Site and for any use of the Site or any other activity or conduct in connection with the Site by any others who use your user name or password, unless and until you notify us at visr.service@visr.net or at (888) 246-5534 that your user name or password may have been compromised, misappropriated or improperly taken or used by another party.

4. Technology
When you access the Site, our web servers may automatically recognize and collect non-personally identifiable information. We use technology (e.g., small data files that may be stored on your computer that are referred to as 'cookies,' electronic image requests known as "web beacons" or "single-pixel gifs", and files stored on your computer called "local shared objects"). Some of this technology can recognize you as you browse or when you return to our Site. Technology may also collect the type of operating system and browser you are using and accumulate and report anonymous, statistical information on Site usage. Technology shows us how our customers use our Site and allows us to give you a more personalized experience when you use our Site. These types of technology generally do not collect, gather, monitor or share any Personal Information; they are used to compile anonymous information about Site usage. We do not use technology to detect or collect Personal Information, but we may combine the data collected by this technology with Personal Information you do give us in order to send you information that may be of interest. Some Internet browsers allow you to change the settings and stop it from automatically accepting certain technology such as cookies. Some media players, such as Flash, allow you to manage local shared objects. If you do change these settings, it may affect your ability to use certain features and functions on our Site and you may need to re-enter information when you browse or when you return to our Site. You should consult with the publisher or licensor of your browser and media players if you want to change the settings or are experiencing trouble browsing our Site.
By using our Site, you consent to our use of tracking technologies as described above.

5. How Hanesbrands Uses Your Information
We may use your Personal Information for the following purposes:
- to respond to your requests (including, for example, to process orders; answer a comment or question or to receive product information or a catalog; post a testimonial; or to enroll you in an email program)
- to ship products to you and obtain payment from you for such products
- to improve the content, appearance and utility of the Site
- to trace our visitors' use of the Site for internal research purposes
- to invite you to participate in market research or beta tests of Site functionality under development
- to provide any necessary notices to our visitors and to notify our visitors of updates to the Site
- to send catalogs, printed materials, offers and other announcements to postal addresses and to allow our affiliates and other reputable third party marketers to do the same
- to send e-mail offers, announcements, or newsletters to your e-mail address and to allow our affiliates to do the same
- to provide any necessary notices to our visitors
- to provide referral information to other visitors to the Site
Also, with your permission, we may provide information about you to Hanesbrands' industry partners, such as wholesale distributors.
Additionally, we may disclose your Personal Information if required to do so by law or to comply with our legal and regulatory obligations or to protect our Site, our business and assets, or other users of our Site or the public, in general.
On occasion, we contract with other companies to provide certain services to us, including credit card processing, shipping, e-mail distribution, changing mailing addresses, market research and promotions management. We provide these companies only with the information (which may include Personal Information) needed to perform their services and try to ensure that your Personal Information is maintained and used as set forth in this Privacy Policy Statement. These companies are prohibited from using your Personal Information for their own marketing purposes or from sharing this information with others, but we cannot guarantee security of Personal Information and are not liable for misuse of it by others.
Hanesbrands may (a) buy or sell assets, subsidiaries, or business units, or may be acquired by another company or (b) file for or be subject to an involuntary bankruptcy or restructuring. In such transactions, Personal Information is usually one of the transferred business assets, and we reserve the right to transfer all Personal Information in our possession as part of any such transaction. Such transferred Personal Information shall remain subject to the promises made in this Privacy Policy Statement.

6. Updating Your Information
If you registered on our Site, except for Personal Information needed to complete your purchase of products, if any, and in the event the Site does not have a "My Account" link to pages containing the information you wish to access, you may request that: (i) we correct or update your Personal Information stored in your customer-facing account with us; (ii) your Personal Information not be provided to third parties; or (iii) such Personal Information be removed from our active marketing databases. To make such a request, you may send an e-mail to visr.service@visr.net, write to Hanesbrands Inc., Attention VISR - 531 Northridge Park Drive, Rural Hall, NC 27045, or call toll free 1-888-246-5534. When contacting us, please be sure to provide us with your company name, exact e-mail address, full name, postal address, and/or telephone number(s) in order to be sure we handle your request correctly.
In addition, each time we send you an e-mail marketing message, we give you the option to unsubscribe from the applicable brand's promotional e-mail list by simply clicking the unsubscribe link. We may, however, continue to contact you via e-mail for administrative or informational purposes, including follow-up messages regarding the administration of your account, any services, features or functions you have enrolled in or registered to use, any promotions or contests you have participated in or have entered, goods and/or services you have ordered, or other transactions you have undertaken with the Site.

7. Security
We maintain reasonable standards of security and confidentiality. However, for most Internet sites, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. We conduct financial transactions via secured transmissions but may not always secure other parts of the Site. We also limit access to the Site by our own employees to those individuals who are authorized for the proper handling of such information and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes.

8. Third-Party Sites
The Site may contain advertisements, references and links to other websites and third parties. We may also use third parties (i) to host and display our branded social media fan pages (e.g., Facebook, Twitter and YouTube), or (ii) to display or serve advertising on the Site and our web-based newsletters or other communications which you may choose to receive. Even if we have a relationship with the third party, we do not control those third-party sites or their privacy practices. This Privacy Policy Statement does not cover any use of Personal Information that a third party may collect from you or that you make available via one of our branded social media pages on a third-party platform, such as Facebook. When you participate in our user community platforms at third party sites such as Facebook, the information you submit will be received and used by such third party platforms, pursuant to their privacy policies, and will also be received by us for our use in accordance with this Privacy Policy.

9. Updating the Privacy Policy Statement

As we continue to develop our Site and take advantage of technologies to improve the services we provide, we may have a need to change our current privacy policies. We therefore reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. If elements of our Privacy Policy Statement change, we will revise this Privacy Policy Statement. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes. Under certain circumstances (for example, in connection with certain material changes), we may also elect to notify you of (or request your consent for) changes or updates to our Privacy Policy Statement by additional means, such as posting a notice on the front page of our Web Site to sending you an e-mail.

10. Questions Regarding This Privacy Policy Statement
If you have questions or inquiries about this Privacy Policy Statement, please contact our Privacy Administrator via e-mail at visr.service@visr.net, call (888) 246-5534 or mail your question or inquiry to:

Hanesbrands Inc.
Attention: VISR
531 Northridge Park Drive
Rural Hall, NC 27045
c/o Privacy Administrator

©2012 Hanesbrands Inc.   All Rights Reserved.